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Last Updated: Dec 18, 2024

Welcome to Chic and Crafty.co! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

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1. Acceptance of Terms

By accessing or using Chic and Crafty.co, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our site.

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2. Product Information and Availability

While we strive to provide accurate product descriptions and availability, Chic and Crafty.co is not responsible for any errors or omissions. All products are sourced through our trusted suppliers, and shipping times may vary.

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3. Ordering and Payment

When you place an order on Chic and Crafty.co, you are making an offer to purchase the products at the listed price, plus any applicable taxes and shipping charges. Payment must be completed through one of our accepted methods (Stripe, PayPal, etc.) before your order is processed.

We accept the following payment methods:

• Credit and Debit Cards (via Stripe)

• PayPal

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4. Shipping and Delivery

Shipping times may vary depending on the supplier and your location. Once your order is processed, you will receive a shipping confirmation email with tracking information. Chic and Crafty.co is not responsible for any delays caused by shipping carriers or customs.

Shipping Costs:

• Shipping costs will be calculated at checkout based on your location and the products purchased.

• Free shipping may be available on select orders, as indicated during checkout.

We offer international shipping, but please note that some countries may have restrictions or additional fees for imports.

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5. Returns and Refunds

Our return policy depends on the supplier’s terms. In most cases, we offer returns, provided the product is in its original, unused condition. For any issues with damaged or defective items, please contact our customer support team as soon as possible with photos.

If a replacement is offered, it will be processed directly by the supplier. If a refund is requested, we will issue a refund after confirming with the supplier.

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6. Damaged or Defective Items

If your item arrives damaged or defective, please contact Chic and Crafty.co support within 7 to 14 days of receiving your order with photos. We will work directly with our supplier to resolve the issue, either by providing a replacement or issuing a refund, depending on the supplier’s policy.

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7. Limitation of Liability

Chic and Crafty.co is not responsible for any damages, losses, or delays that occur during shipping. Our liability is limited to the total amount of the order paid by the customer, excluding any additional fees or charges.

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8. Privacy Policy

At Chic and Crafty.co, we are committed to protecting your privacy. Any personal information you provide during the checkout process will only be used for fulfilling your order, communication, and providing customer support. We do not share your data with third parties, except when necessary to complete your purchase or as required by law.

By using our website, you consent to the collection and use of your personal data as described in this section.

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9. Governing Law

These Terms and Conditions are governed by the laws of Canada. Any disputes that arise from the use of this site will be handled in accordance with Canadian law.

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10. Changes to Terms

Chic and Crafty.co reserves the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be indicated at the top.